Shipping policy

Order Processing
Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Rates
Shipping options and rates are available at checkout. Delivery times may vary depending on the shipping method selected and destination.

Estimated Delivery Times
Once your order has been shipped, you will receive a tracking number via email. Delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, and other factors outside of our control.

Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, your aura is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly and reach out to us at youraurasupport@gmail.com.

Contact Us
If you have any questions regarding shipping, please contact us at:
youraurasupport@gmail.com